FREQUENTLY ASKED QUESTIONS
1. How does hourly, drop-in childcare work?
At Playmates...A Wee Care Club you are no longer subject to weekly or monthly minimums. This means that you are no longer paying for days you aren't using simply to save your spot at a center. Our minimum stay is only one hour. This means that whenever the need arises for childcare, we'll be there for you.
2. How do we get started?
Families do need to register with Playmates. There is a one-time registration fee of $35. The registration form allows us to keep track of any pertinent information about your child such as any special needs, medication being taken, food allergies, etc. Key pieces of information on this form are: Emergency contacts (Address and phone), contact information for pediatrician and pediatric dentist. This form will also designate which adults are authorized to drop off and pick up your child from our center. IF YOUR CHILD IS UNDER THE AGE OF THREE (3), PLEASE BRING A DOCUMENT THAT PROVIDES THEIR DATE OF BIRTH.
3. Is Playmates a state licensed center?
YES. Our center is licensed by the State of California just as any full time center that charges much higher registration fees and also requires an upfront monthly tuition. Our teachers are fully qualified. Background checks are run via live-scan fingerprinting. They are certified in CPR and first aid and have taken courses on early childhood development. Our center meets or exceeds all standards set by state regulations.
4. What is the age range?
We care for children from the age 2 until a child's 12th birthday. The age groups 2-5 and 6-12 have separate areas with age appropriate toys and activities.
5. Do you serve meals?
We do serve snacks at scheduled times throughout the day. If you are leaving your child with us during a meal time hour, you have the option of providing a meal for them or you can have us provide the meal. We serve lunch at noon and dinner at 6:00 p.m. The meal charge is $4.25.
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6. What is your child to teacher ratio?
We will attempt to maintain a ratio of 8:1 as opposed to the state standard of 12:1.
7. What are your hours?
We are open Monday-Thursday from 8:30 AM to 9:00 PM, on Friday from 8:30 AM to 11:00 PM and Saturday from 9:30 AM to 11:00 PM. We are also open Sunday from 1:00 PM to 6:00 PM.
8. Do you take sick children?
NO. We ask that parents do not bring children to Playmates when they are ill. If a child becomes ill after arrival, we will phone to have the child picked up. If a child is showing signs of illness such as a runny nose, fever, diahrrea, rash, persistent cough, vomiting, etc. please wait until these pass before returning to our center.
9. How will you contact me if there is an emergency?
At sign-in time, you will leave a contact phone number. Please be sure that you are contactable at all times or leave the number of someone who will be available.
10. Can my child bring a "special" toy with them?
No. Playmates cannot be responsible for insuring that a child's toy is not lost or broken. Therefore, we ask that parents do not send their child with toys or games.
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